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Iotron AI

Legal

Effective and last updated: 7 November 2026

1. Agreement and services

These terms govern your use of iotronai.com (the "Website"), operated by IOTRON, trading as Iotron AI, of Islamabad, Pakistan ("Iotron", "we", "us"). By using the Website you accept them; this acceptance is valid in electronic form under the Electronic Transactions Ordinance, 2002. The Website describes our products and services for information only; any engagement is governed solely by a written agreement signed by both parties.

2. Use of the Website

You may use the Website for lawful business purposes. You must not interfere with its security or operation, attempt unauthorised access, overload it with automated requests or scrapers, submit unlawful or harmful content, send unsolicited commercial messages, or reverse engineer its software.

3. IONA assistant

IONA is an AI assistant that answers questions about Iotron. Its replies are generated automatically, may be incomplete or wrong, and are not advice or an offer. Nothing IONA says binds Iotron: prices, timelines and commitments are agreed only in writing with our team. You must not use IONA for purposes unrelated to Iotron, try to make it ignore its instructions, or use it to produce unlawful or harmful content, and we may limit or suspend access to it. How your messages are handled is set out in our Privacy Policy and AI Use Policy.

4. Consultation bookings

A consultation is booked only when you confirm it and receive a booking reference. Please give accurate details and book only meetings you intend to attend. You can reschedule or cancel with the private link in your confirmation email; keep that link private, because anyone holding it can change the booking. We may need to move or cancel a meeting, in which case we will tell you by email. A consultation is an introductory conversation and does not create a contract for services.

5. Intellectual property

The Website and its content belong to Iotron or its licensors. The Iotron name and logo and our product names (including Iotron Sentinel, DocuMind, Assist, Guard and OpsPilot) identify Iotron's products and services and may not be used without our written permission.

6. Information and submissions

Website content is general information and may change without notice. Please do not send confidential information through the Website's forms or IONA; information you submit is handled as described in our Privacy Policy, and submitting it does not create a confidentiality obligation or a client relationship.

7. Third-party links and availability

We do not control third-party sites or services linked from the Website. We may change, suspend or withdraw the Website or any part of it, including IONA and bookings, at any time.

8. Disclaimers and liability

To the fullest extent permitted by law, the Website, IONA and the booking service are provided "as is" and "as available", without warranties of any kind, and Iotron is not liable for any indirect or consequential loss, or for loss arising from reliance on Website content or IONA's replies. Nothing in these terms limits liability that cannot be limited by law.

9. Governing law, changes and contact

These terms, and any dispute about the Website, IONA or a booking, are governed by the laws of the Islamic Republic of Pakistan. The courts at Islamabad have exclusive jurisdiction, except where mandatory consumer law where you live gives you the right to bring a claim in your local courts. Misuse of the Website, such as unauthorised access or interference with its systems, may also be an offence under the Prevention of Electronic Crimes Act, 2016. We may update these terms by posting a revised version here with a new date. Contact: info@iotronai.com · IOTRON, Islamabad, Pakistan.